Admin | Fax Cover Sheet

Last updated: May 29, 2025

Introduction

When sending a fax containing protected health information, Canvas provides users with the ability to add a fax cover sheet. Fax cover sheets sent from Canvas include standard HIPAA and privacy statements.

Tips & Tricks

  • If you are not presented with the ability to add a fax cover sheet ensure the FAX_COVER_SHEET setting is enabled within Config

  • Faxes generated from the refer command or image command do not have the option to include the fax cover sheet

  • Practice location details are auto-populated into the fax cover sheet at the bottom left corner, this information is based on input in the fax module. To change the location within the fax modal, users can make changes to location on a note or within the letter.

  • Faxes are able to be sent without a fax coversheet when include cover sheet is not checked.

Step By Step 

Adding a Fax Cover sheet

Cover sheets can be added to faxes sent from notes and letters on a patient's chart or through data integration.  

  • Beginning with a note, a letter, or a document in data integration, select fax

  • A fax module is populated allowing you to add a fax cover sheet

  • Select the check mark next to include cover sheet to expand the module

  • Complete the required fields and any optional fields within the module

    • To (required):  Intended receiver of the fax

      • Fax Number (required): Destination fax number

      • Practice Location (required): Sending practice location (will be defaulted based on note type if sent from note or letter)

      • Subject (required): Reason for the fax

      • Comments (optional): Any comments to give better understanding for the reason of the fax

  • Select Next to see a preview of the document including fax cover sheet

Preview the Fax with Cover sheet

  • After entering the required information and selecting next, you are now presented with a preview of the fax before sending

  • Review the cover sheet and intended fax 

  • If you decide to no longer send the fax select cancel

  • If you need to make changes to the cover sheet, select back

  • If the fax meets all expectations, select send

Standard Privacy Statement on all Cover Sheets

Canvas includes the following privacy statement on all outgoing fax cover sheets

 

Confidentiality Notice: This facsimile transmission may contain confidential information, some or all of which may be protected health information (PHI) as defined by the federal Health Insurance Portability & Accountability Act (HIPAA) Privacy Rule, or may otherwise be proprietary, privileged, confidential and/or exempt from disclosure under applicable law. This transmission is intended for the exclusive use of the individual or entity to whom it is addressed. The authorized recipient is obligated to maintain the information in a safe, secure, and confidential manner and is prohibited from using this information for purposes other than intended and prohibited from disclosing this information to any other party unless required to do so by law or regulation.

 

IMPORTANT WARNING: If you are not the intended recipient (or an employee or agent responsible for delivering this facsimile transmission to the intended recipient), you are hereby notified that any disclosure, dissemination, distribution, or copying of this information is strictly prohibited and may be subject to legal restriction or sanction. Please notify the sender by telephone (number listed above) to arrange the return or destruction of the information and all copies. Thank you for your prompt attention in this matter.